- remote video monitoring from the Philippines. Great way to economically monitor customer behavior.
- built in tech for capturing replays and sharing to social. Awesome and really scratches the sharing itch.
In golf some extra challenges are:
- safety - a golf ball at 160mph is far more dangerous than a ping ping ball, literally life threatening.
- cleanliness - you don't want people hitting balls into your shiny impact screen using their filthy mud covered clubs. Need some way to monitor people's clubs at check in time. Could again be the Philippines crew. Or make them use the in-house clubs - more capital outlay and ongoing expense
- need a gaming computer and sim licence installed on it. Expensive to have sitting idle between customers
This is the same way self storage operators run their business. No one would call that automation. It's called self service.
But I guess that wouldn't drive valuation.
Well done, PingPod!
> In 6 years I’ve bootstrapped my moving company to $100M in revenue. Avoiding VC funding has been key. [Link is to an article by a different author.]
Also, it's cute that they use the term "outsourcing" instead of "offshoring" for the Philippines-based monitoring.
As a tourist, I walked by North Station location in Boston, saw the price - $50/hr at any time I’d want to play - and noped out hard. Decided to spend the money on an Uber to Boston Table Tennis Club instead, and played for three hours with good coaching (shoutout to Coach Vincent for the warm welcome) and fun pickup games. Cost half the price in total, and I didn’t have to hunt for a decent partner either.
Economically, Pingpod will just never be a viable option compared to old school clubs, even if they slash their prices to a tenth of what they are now. Forever a novelty/tourist gimmick.