ziddoap
>DoNotPay also did not "hire or retain any attorneys" to help verify AI outputs or validate DoNotPay's legal claims.

Wow, that's brave. Create a wrapper around ChatGPT, call it a lawyer, and never check the output. $193k fine seems like peanuts.

Sometimes I think about where I would be in life if I had no moral or ethical qualms. I'd probably be running a company like this.

gradyfps
"In 2021, Browder reported that DoNotPay had 250K subscribers; in May 2023, Browder said that DoNotPay had “well over 200,000 subscribers”.

To date, DoNotPay has resolved over 2 million cases and offers over 200 use cases on its website. Though DoNotPay has not disclosed its revenue, it charges $36 every two months. Given this, it can be estimated that DoNotPay is generating $54 million in annual revenue, assuming that all 250K users subscribe for 1 year."[1]

$193K seems like a pittance compared to the money they're making off of this.

[1]: https://research.contrary.com/company/donotpay

Mordisquitos
I love the quote they included in their ads, purportedly from the Los Angeles Time but "actually from a high-schooler’s opinion piece in the Los Angeles Times’ High School Insider":

> "what this robot lawyer can do is astonishingly similar—if not more—to what human lawyers do."

whoisjuan
This is a very sneaky ethically gray company. Their app is not only of terrible quality but also full of dark patterns. I'm convinced that any revenue they make comes from people who can't figure out how to cancel. Stay away from it.
Palmik
The legal system has a great sense of self preservation. They will surely fight anything that possibly encroaches on their domain, especially things that give non lawyers the tools to defend themselves without feeding the machine.
winddude
'''"None of the Service’s technologies has been trained on a comprehensive and current corpus of federal and state laws, regulations, and judicial decisions or on the application of those laws to fact patterns," the FTC found'''

Wow!! That seems so simple, and literally a few weeks to do in today's ecosystem, now thoroughly testing make take a little more time, but wow, I wonder if it was evening attempting to do RAG.

dcchambers
> initially was advertised as "the world's first robot lawyer" with the ability to "sue anyone with the click of a button."

There is no world in which allowing that to happen is a good idea.

mcheung610
DoNoPay has to pay a fine is just an irony.
Habgdnv
What a title: "DoNotPay has to pay."

Can't they ask ChatGPT to write some objection and, at the end of the prompt, put "but make it look like it was written by a lawyer" and send that to the court to waive the fine?

Please read my comment as a joke. The title really sounds funny!

fudged71
Lawyer Kathryn Tewson on Twitter has been calling them out for a long time https://x.com/kathryntewson/status/1838995653630083086?s=46
swalsh
The problem with today's technology is it is indistinguishable from magic. Sometimes the magic is real, sometimes it's an illusion. It's nearly impossible as a regular consumer not deeply knowledgable of the current capabilities of models to know which is which.
tonygiorgio
There’s a lot of hate for the AI marketing aspects, and that AI isn’t up to par for full lawyer replacements, but they’ve been around with a very working and usable app before way before the AI hype.

Lawyers at huge firms or companies automate the hell out of their legal actions against normal citizens and get things wrong all the time. But it’s okay if they do it because they’re part of the same cabal keeping the legal system afloat. Say what you want negatively about some dark patterns and marketing BS, they’re making legal things affordable to the every day person.

The fine seems fair for overhyped marketing claims, but I hope they keep going and improving.

Crackula
1. Amusing title 2. Yea it sounds like a smug and shitty company But 3. If I get some parking ticket or some small wrong doing I am totally going to consult with GPT before I go ahead and hire a lawyer. A well trained AI could definitely do the work of most lawyers better than they could. Lawyers and judges usually just recite rules, previous cases and known loopholes. They are a human search engine and they cost quite a bit.
dboreham
Ok well it seems my test for whether we really have AI yet (are there self-driving lawyers) remains unsatisfied. For me lawyers work is significantly easier to automate with some proto-AI than is software development or driving a car. So although recent AI progress is highly impressive, I'm not retiring until it takes over the lawyers.
pnw
Even before AI, that website has been making overly optimistic claims for many years. It was never clear to me how real or effective it was. The Wikipedia article has more detail but it seems like this is the first time the government has actually called them out?

Of course this didn't stop them raising $10m from credulous investors in 2021.

shahzaibmushtaq
I think DoNotPay and find out is the vision of this company.
system2
I am stopping myself from releasing shitty chatgpt wrappers which I see at every trade expo. I am just not doing it because I don't want to add more shit to the shitshow.
beerandt
Has the chance to make their best marketing material yet.
flutas
Honestly not that surprised, the only surprising thing to me is how little of a slap on the wrist this feels like.

It felt like a shaky premise at best as far back as I can remember. Even "standard" things often have many intricacies that a person might not know to say, and it may not let them know/ask them about it.

As an example, think of all the questions TurboTax et. al ask about taxes.

btbuildem
Funny thing is, they're probably still ahead financially vs if they actually hired lawyers to do this on the up-and-up.
monkaiju
Good, AI shouldn't be anywhere near anything where accountability matters...
rideontime
About time. I've been waiting on this one for a couple years now.
RobotToaster
Maybe they can use their own AI to get out of paying it?
this_steve_j
If you mess with the bull, you get the horns!
op00to
I prefer to tout the unfrozen caveman lawyer.
lifeisstillgood
Yes, I get it they did a bad thing. But most of what they are setup to fight is people abusing the legal system so it’s not unfair to fight fire with fire surely?

As an example I parked my car to drop my daughter off at a party and paid online - but mistyped the little number for the car park and ended up paying for 3 hours parking somewhere across the country.

Naturally the private car park tries to charge me 20x the parking fee as a “fine” - which they can whistle for frankly. But they sent varying letters that sound but don’t actually say “court” or “legal action” (things like “solicitors action prior to court”

I kept sending them the same answer they kept rejecting it

Then they actually sued me in county court. Oh wow I thought I better pay. And as a court judgement is really bad on credit record (one above bankruptcy) it’s serious. But I checked the court website anyway to be extra careful. And Incoukd challenge it - actually appear before the beak and say “hey it’s not my fault”.

So I filled in the form that says “yes I will challenge it, see you in court”

That might my wife said don’t be fucking stupid they have won pay them

So I went back the next day - and guess what - they had after 9 months withdrawn their action against me, no further need to progress, cancelled

I called the court to find out WTF

They had, and do every week, mass spammed the court with hundreds of parking cases, knowing that pretty much everyone would act like my wife pay a couple of hundred quid not to risk their credit record. I mean a county court judgement and you can kiss a mortgage goodbye.

That is simple abuse - an overworked courts system, hundreds probably thousands of rubbish claims that are put simply to strong arm people to pay up with legal threats, and no genuine attempt to filter out cases with merit, or even only look at “repeat offenders”

But is it worth the time of any parliamentarian to take this on (well frankly yes it would be great backbencher cause celeb, but what do I know.

Anyhow there was a point here - there are many many legitimate companies whose ficking business model is based on legal strong arming anyone who makes a minor infraction and that’s ok, but having a scam my business model to fight the scammy business model is bad?

Yes DoNotPay could have stayed on the right side of the line - but then would frankly run out of money. I guess we can only put our Hope in the hands of our elected representatives:-)

K0balt
My bet is they won’t pay.
nerdjon
I am honestly surprised the fine is not more. We need to see more of these come out as AI is shoved dangerously into places thanks to the ability to use it with little to no technical knowledge.

Especially when you are really just shoving data into an LLM and expecting a response to do some job, you are not training it to do a specific task.

Like the home buying AI that was on HN yesterday.

yapyap
oh the irony
theknocker
[dead]
delilahnoah
[flagged]
manofmanysmiles
It's amazing to me that people think they need other people to resolve disputes, or that "law" is some kind of magic...

And yet people keep thinking so, both selling it as magic, and buying it as magic, and not once taking the time to consider what the words on the paper might mean.

nashashmi
FTC overreached here: the AI was not tested to see if it is like a lawyer’s level of work. Why would anyone have to do this kind of study?

Back in the day, anyone who touted AI generated works by default exclaimed that the work was not as good as a human. That changed now but was a valid statement back then.